Security

Security and data processing

Leases and service charge statements are sensitive. Here is where your data is processed and who is involved.

Where your data is processed

Hosting in Frankfurt

Application, database and storage run on Amazon Web Services in Frankfurt am Main (eu-central-1).

Website in Germany

The website is hosted by ALL-INKL.COM in Germany.

AI services in Europe

Our AI providers are listed with location Europe; standard contractual clauses apply where needed.

Data processing agreements

A data processing agreement (DPA) is in place with every processor.

Sub-processors

The full, current list of sub-processors – with company, address, service, location, contract and safeguards – is published in German on our sub-processor page. Our privacy policy is available here.

For your procurement and data protection officer

If your procurement or data protection team needs further information – for example on technical and organisational measures or a data processing agreement for your company – write to info@nebenkostenprofi.de with your questions and we will answer them in writing.

Questions about data protection?